Privacy Policy

What we collect

When you request a policy audit, we collect the insurance documents you upload, the company name and work email you provide, and basic technical metadata (such as IP address and browser) used to operate and secure the service.

If you contact us through the site, we collect the details you submit so a broker can follow up.

How we use it

We use your documents and information to produce your coverage-and-gaps audit, to communicate with you about it, and to operate, secure, and improve the service.

We may use information in de-identified and aggregated form — meaning it is not tied to you or your firm — to build market benchmarks that help us analyze coverage across funds.

Retention

We retain the documents and analysis associated with your organization so your reports remain available to you and to support the de-identified benchmarking described above. We do not guarantee automatic deletion on a fixed schedule.

Anonymous, abandoned uploads that are never tied to an organization are deleted automatically after a short period.

Sharing

We do not sell your information. We share it only with service providers that help us run Cilantro (for example, cloud hosting and email delivery) under appropriate confidentiality obligations, or where required by law.

Your choices

You can request access to, correction of, or deletion of your information at any time by contacting us at hello@cilantrorisk.com. We will honor deletion requests except where we are required to retain information for legal or operational reasons.

Contact

Questions about this policy? Email hello@cilantrorisk.com and we will respond.